Terms of Service

1. Acceptance of Terms

By accessing and using HedgeHog Gardens ("the Platform"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

2. Description of Service

HedgeHog Gardens is a marketplace platform connecting professional gardeners with customers seeking garden services in the United Kingdom. We facilitate connections but are not a party to any service agreements between gardeners and customers.

3. User Accounts

To access certain features, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

• You must provide accurate and complete registration information
• You must be at least 18 years old to create an account
• You must not share your account with others
• You must notify us immediately of any unauthorized use

4. Gardener Requirements

Gardeners using the Platform must:

• Hold appropriate insurance for their services
• Comply with all applicable laws and regulations
• Complete identity verification when requested
• Provide services to the standard described in their profile
• Respond to customer inquiries in a timely manner

5. Customer Responsibilities

Customers using the Platform agree to:

• Provide accurate job descriptions and requirements
• Ensure safe access to the work area
• Pay for services as agreed with the gardener
• Treat gardeners with respect and professionalism

6. Fees and Payments

The Platform may charge service fees for transactions. All fees will be clearly displayed before confirmation. Payment processing is handled by our secure payment partners.

7. Limitation of Liability

HedgeHog Gardens acts as a platform connecting gardeners and customers. We are not liable for the quality of services provided, disputes between parties, or any damages arising from the use of services arranged through the Platform.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or harm the Platform community.

9. Changes to Terms

We may update these terms from time to time. Continued use of the Platform after changes constitutes acceptance of the new terms.

10. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: legal@hedgehogardens.com